Shipping & Returns

The Policy

Shipping:

  • Efficient Dispatch: Orders processed before 2 PM AEST are shipped the same day, ensuring prompt delivery of your premium russian hair extensions.
  • Nationwide Delivery: We proudly serve all of Australia, offering two convenient shipping options:

- Standard Shipping: $9.95, delivering your hair within 2-5 business days.

- Express Shipping: $19.95, guaranteeing delivery within 1-3 business days.

  • Detailed Tracking: Upon shipment, you'll receive a tracking number via email, allowing you to monitor your order's progress until it reaches your doorstep.


Return Policy:

  • No Refunds: Given the nature of our product, refunds are not available for hair, education materials, or digital products.
  • Wholesale Returns: Salon partners are responsible for educating their clients on proper hair care practices. However, in the rare event of receiving a defective batch, return the product to Logan Hair for assessment and potential exchange.
  • Education Cancellations: Multiple cancellations of education bookings will result in forfeiture of payment.

Thank you for entrusting Logan Hair Extensions with your needs. We are dedicated to providing a luxury and professional service. By placing an order, you acknowledge and agree to the terms outlined in our shipping and returns policy.